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Return and Exchange

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Returns Policy

Poshbaby.com.ng is devoted to an excellent after sales service, we therefore make provisions for customer satisfaction even after ordered products have been delivered.

At the instance of receipt of defective products or wrong orders, returns can be made immediately and within 2 business days after delivery. Refunds or exchanges will be made within 2-5 business days.

Any returns not logged in within 2 days after delivery was made may not be accepted.

For change requests on products which are not defective on delivery, the customer would be entitled to an exchange or refund, if the product is returned immediately at the point of delivery.

A store credit will be given if you do not find any other product for the exchange. However, if you must return for cash, a restocking fee of 10% will be taken from the total amount.

We do not accept returns or make exchanges for personal care products. These are listed below:

v  Diapers

v  Wipes

v  Inner wears

v  All oral care products